Shipping Policy

Last updated: October 24, 2025

Shipping Rates & Processing

We offer flat-rate shipping for all StickClip orders:

Processing Time

Orders are processed and shipped the next business day after purchase. Orders placed on weekends or holidays will be processed the following business day.

All orders are shipped from Pennsylvania, USA.

Delivery Timeframes

Once your order has shipped, typical delivery times are:

Please note that these are estimates and actual delivery times may vary based on your location and postal service efficiency.

Tracking Information

Once your order ships, you will receive an email confirmation with tracking information so you can monitor your package's progress.

Shipping Carriers

We primarily ship via USPS (United States Postal Service) for domestic orders and USPS/Canada Post for Canadian orders.

International Shipping

Currently, we only ship to the United States and Canada. We hope to expand to additional countries in the future. If you're interested in international shipping, please contact us at stickcliphockey@gmail.com.

Canadian Orders & Customs

For Canadian customers: Your order may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are determined by Canadian customs and are not included in our shipping fee.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately at stickcliphockey@gmail.com. We will work with you to file a claim with the carrier and send a replacement.

Incorrect Address

Please ensure your shipping address is correct when placing your order. If you need to update your shipping address, contact us immediately. Once a package has shipped, we cannot change the delivery address. If a package is returned to us due to an incorrect address, you will be responsible for reshipping costs.

Team Orders & Bulk Shipping

Placing a team order? We offer special pricing and shipping arrangements for bulk orders (10+ units). Contact us at stickcliphockey@gmail.com for a custom quote.

Questions?

If you have any questions about shipping, please don't hesitate to contact us at stickcliphockey@gmail.com.